| APPRAISAL AND PERFORMANCE REVIEWS |
H |
Management |
18/11/10 |
| Building Motivated Teams |
H |
Management |
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| CONTINUOUS IMPROVEMENT & BUSINESS IMPROVEMENT TECHNIQUES |
H |
Management |
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| DEALING WITH CRITICISM AND TRANSACTIONAL ANALYSIS |
H |
Management |
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| EQUALITY & DIVERSITY |
H |
Management |
09/12/10 |
| ILM Level 3 Award in Coaching for Team Leaders and First Line Managers |
H |
Management |
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| ILM LEVEL 3 AWARD IN FIRST LINE MANAGEMENT |
H |
Management |
12/10/10 |
| Managing Discipline and Grievance at Work |
H |
Management |
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| MANAGING STRESS IN THE WORKPLACE |
H |
Management |
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| Managing the Process of Change |
H |
Management |
17/09/10 |
| MOTIVATION, DELEGATION AND LEADERSHIP |
H |
Management |
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| Presentation & Briefing Skills |
H |
Management |
15/07/10 |
| Problem solving & Continuous Improvement Techniques |
H |
Management |
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| Project Management |
H |
Management |
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| RECRUITMENT AND SELECTION |
H |
Management |
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| REVIEWING PERFORMANCE |
H |
Management |
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| SETTING PERFORMANCE OBJECTIVES |
H |
Management |
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| TEAM BUILDING |
H |
Management |
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| THE SUPERVISORS ROLE |
H |
Management |
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| TIME MANAGEMENT |
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Management |
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| Training, Developing & Coaching your staff |
H |
Management |
19/08/10 |
| Working as an Effective Team |
H |
Management |
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| WORKING WITH ASSERTIVENESS |
H |
Management |
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| APPRAISAL AND PERFORMANCE REVIEWS |
W |
Management |
Enquire |
| Building Motivated Teams |
W |
Management |
11/11/10 |
| CIEH Professional Trainer Certificate |
W |
Management |
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| CONTINUOUS IMPROVEMENT &BUSINESS IMPROVEMENT TECHNIQUES |
W |
Management |
Enquire |
| DEALING WITH CRITICISM AND TRANSACTIONAL ANALYSIS |
W |
Management |
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| EFFECTIVE CUSTOMER SERVICE |
W |
Management |
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| EQUALITY & DIVERSITY |
W |
Management |
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| ILM LEVEL 3 AWARD IN FIRST LINE MANAGEMENT |
W |
Management |
Enquire |
| Managing Discipline and Grievance at Work |
W |
Management |
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| MANAGING STRESS IN THE WORKPLACE |
W |
Management |
24/09/10 |
| Managing the Process of Change |
W |
Management |
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| MOTIVATION, DELEGATION AND LEADERSHIP |
W |
Management |
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| Practical Environmental Management |
W |
Management |
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| Presentation & Briefing Skills |
W |
Management |
Enquire |
| Problem solving & Continuous Improvement Techniques |
W |
Management |
24/06/10 |
| Project Management |
W |
Management |
19/08/10 |
| RECRUITMENT AND SELECTION |
W |
Management |
22/10/10 |
| REVIEWING PERFORMANCE |
W |
Management |
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| Sales and Account Management |
W |
Management |
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| SETTING PERFORMANCE OBJECTIVES |
W |
Management |
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| TEAM BUILDING |
W |
Management |
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| TELEPHONE TECHNIQUES |
W |
Management |
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| THE SUPERVISORS ROLE |
W |
Management |
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| TIME MANAGEMENT |
W |
Management |
02/12/10 |
| Training, Developing & Coaching your staff |
W |
Management |
Enquire |
| WORKING WITH ASSERTIVENESS |
W |
Management |
22/07/10 |
