Improving Performance and Developing

Below is a list of all our courses, within the Improving Performance and Developing area. Key: H=Hereford, W=Worcester & L=Leominster
Name L Area Date
ASSESSOR TRAINING H Improving Performance and Developing 01/09/10
Customer Service Certificate H Improving Performance and Developing Enquire
EFFECTIVE CUSTOMER SERVICE H Improving Performance and Developing Enquire
MINUTE TAKING H Improving Performance and Developing Enquire
Preparing to Teach in the Lifelong Learning Sector (PTLLS) H Improving Performance and Developing 13/10/10
TELEPHONE TECHNIQUES H Improving Performance and Developing Enquire
TRAINER TRAINING H Improving Performance and Developing Enquire
Training and Skills Practice (TSP) H Improving Performance and Developing 13/10/10
ASSESSOR TRAINING W Improving Performance and Developing Enquire
C V WRITING W Improving Performance and Developing Enquire
EFFECTIVE CUSTOMER SERVICE W Improving Performance and Developing Enquire
ILM Level 3 Award in Coaching for Team Leaders and First Line Managers W Improving Performance and Developing Enquire
INTERVIEWING SKILLS W Improving Performance and Developing Enquire
SPEED WRITING W Improving Performance and Developing Enquire
TELEPHONE TECHNIQUES W Improving Performance and Developing Enquire
TRAINER TRAINING W Improving Performance and Developing Enquire
TRAINING WITH NLP (NEURO LINGUISTIC PROGRAMMING) W Improving Performance and Developing Enquire

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Herefordshire Group Training Association, Holmer Road, Hereford, Herefordshire, HR4 9SX • T: 01432 274310 • F: 01432 356008
Worcestershire Group Training Association, Sunnyside Road, Worcester, Worcestershire, WR1 1RL • T: 01905 729993 • F: 01905 734873

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